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The Justice Education Society in the News

Established in 1989 as the Law Courts Education Society, the Justice Education Society is dedicated to improving access to the justice system through hands-on, targeted, two-way education between the public and those working in the system. This commitment is embodied in our tagline, “Justice through Knowledge.”


June 1st, 2016 - Vancouver, BC.

New Website Helps BC Residents with Everyday Legal Problems

The Justice Education Society of BC (JES) is pleased to announce the launch of their new website:  www.justiceeducation.ca. With this site, the Society is introducing a range of new information and services that will help improve the legal capability of British Columbians.

From the home page, site visitors are greeted by JES - a virtual assistant. "In life, sometimes everyday issues can become legal problems", she explains. "I'm here to help you get the information you need". And she does exactly that, in a number of ways.

To start, users are invited to select their issue from one of 10 legal topics. The list includes everyday issues like working, housing, family, and crime. The virtual assistant provides some basic information about the selected topic, and then site users can get more information from 36 legal help guides, 158 info sheets and 93 videos. 

All the info sheets have Google Translate, which converts the text to one of 100 different languages. This feature alone makes JusticeEducation.ca the most accessible legal information websites in Canada, but the site provides even more innovation.

Weekdays, from 11am to 2pm, site users can click "Ask JES" to ask questions about any of the 10 legal topics. Answers are provided by live chat. During offline hours, users can submit their question plus their email address to receive an answer.

The Ask JES service is both unique and innovative. It's a first for BC and a first for legal issues in Canada. "Ask JES legal help services are powered by two distinct elements" says Dave Nolette, Digital Program Director for the Society. "To start, we developed a knowledge base of hundreds of questions and answers that have been legally reviewed. This is used by our service delivery partner, UBC's Law Students Legal Assistance Program." Law students respond to live chat and email inquiries using the same knowledge base.

Along with these new legal help information and services, the new JusticeEducation.ca website also introduces the JES Online Academy – a hub for online justice courses – and highlights the Society's International program.

The JES Academy is a hub for online courses that cover a range of legal issues, such as renting, parenting after separation, cyber safety, youth crime and more.

The International section highlights the justice system capacity development work of the Society in 15 countries - including active projects in Guatemala, Honduras, El Salvador, Guyana and Panama.

"It's great to see how our international work is profiled on the new website" says the organization's founder and executive director, Rick Craig. "For BC, the site introduces a new standard of legal help information and services.  We're really excited about being able to help more people get answers to their legal questions."

If you have legal questions, put them to the test. Visit JusticeEducation.ca and Ask JES to learn more about how to address your legal issues.


More news coming soon...