JES Projects
JES AI Legal Help Chatbot
JES is leveraging artificial intelligence (AI) to improve access to justice.
In 2025, we introduced an AI-powered chatbot to provide on-demand legal help information to British Columbians. Available on every page of FamilyLawInBC.ca, the AI chatbot uses legally reviewed content to provide answers to questions from the public. Designed to communicate in plain language, it helps users understand complex legal issues, explore their options, and navigate the next steps in their family law matter with confidence.
JES is now in Phase II development of our AI chatbot, expanding its knowledge base to include source information from 20 BC websites - including sites from the BC government, BC Provincial Court, ICBC, Consumer Protection BC, Legal Aid BC and others. This will enable our LegalHelpBC chatbot to provide more comprehensive, accurate guidance across a wider range of legal topics.
The LegalHelpBC chatbot exemplifies JES’s expertise in combining AI technology with expert-reviewed legal help information to deliver practical, user-centered solutions that enhance public access to legal knowledge. By integrating AI tools into digital platforms, JES helps people navigate legal systems, understand their rights, and make informed decisions—without giving (or replacing) legal advice.
This initiative reflects JES’s broader commitment to developing innovative technology solutions that improve access to justice, support informed decision-making, and make complex legal information easier for everyone to access.
